Visitor Information
For the health and safety of our patients, our visitor policy is as follows:
- Visiting hours are from 7 a.m.-9 p.m.
- After 9 p.m., all patients must enter and exit through the Emergency Room. The main lobby will be closed.
- Maternity patients may have children/sibling visitors post-delivery. Minors must be accompanied by an adult.
- Elective procedure or diagnostic imaging patients may have one visitor at a time on the day of procedure and/or testing.
The visitation policy is managed by the Patient Experience and Security teams. They may be reached at 1-833-Mybaptist.
Updated 5/31/23
Parking
Parking is available for the patients visiting our facility throughout the campus.
Shuttle Service
Upon request, complimentary shuttle service is available at eight locations Monday – Friday from 6 a.m. – 6 p.m.
Pick-up/drop-off locations are:
- Visitor Parking Garage
- Hospital Main Entrance and Patient Registration
- East Tower
- South Miami Medical Arts Building
- 6250 Sunset Drive
- Imaging Services
- Human Resources Building
- Victor E. Clarke Education Center
To request a pick-up from one of these locations, please call 786-662-4199.
Campus Map
Classes & Events
To learn more about the classes & events being held at South Miami Hospital, click here.
Volunteer Opportunities
Future Applicants
Thank you for your interest in volunteering for South Miami Hospital and offering your time and talent to make a difference in the lives of our patients and families. As one of our valued hospital volunteers, you have the opportunity to provide a helping hand where needed, make a positive change, and meet new people who come from all walks of life.
Next Step
To receive information and updates about our volunteer program, please contact us at 786-662-8070, or email SMHVolunteerServices@BaptistHealth.net. To submit an application, click here.
Gift Shop
Located: First floor, Main Lobby, 1 Pavilion
Our gift shop staff and volunteers will help you find and deliver special gifts that can lift spirts. The shelves are stocked with a variety of items, like floral arrangements, stuffed animals, candy, sundries and jewelry.
Please note, Mother Baby Patients: Baby parking permits are available for $35 each. A maximum of two can be purchased per child. Must present the baby’s birth certificates or foot prints, and parents’ drivers licenses.
In-Room Delivery
To send a gift to a patient, please call the gift shop at (786) 662-8500. Always confirm that the recipient is eligible to receive deliveries.
If you have ordered a gift from the hospital gift shop for delivery, orders received by 4 p.m. will be delivered by 5 p.m. Orders received after 4 p.m. will be delivered the following day.
Please note: Due to hospital regulations, we cannot deliver flowers to any intensive care unit, including the Neonatal Intensive Care Unit. Hospital regulations may also restrict deliveries to some departments like the Intensive Care Unit floors.
Hours of Operations
- Monday to Friday: 10 a.m. – 8 p.m. (Closed for 30 minutes during dinner)
- Saturday: 11 a.m. – 6 p.m.
- Sunday: 1 p.m. – 4 p.m.
- Closed on Major Holidays
Insurances Accepted
To view the insurances accepted at this hospital, click here.
Pricing
South Miami Hospital is committed to providing consumers of healthcare services with pricing information so they may better anticipate and understand their financial responsibilities and be able to make informed healthcare decisions.
Learn MoreResources
Patient Portal
Patient Rights & Responsibilities
Requesting Medical Records
Nursing Services
Through shared governance, Baptist Health nurses provide superior evidence-based patient- and family-centered care utilizing a professional model of practice. By embracing leadership, collaboration and service excellence, they demonstrate advocacy and support for staff, patients, families and physicians.
Awards & Accolades
*Estimated wait times are estimates only and cannot be guaranteed. While your medical condition will be evaluated by a qualified health care professional after your arrival, The estimated wait time indicated is the average estimated time it will take for you to be seen by a treating medical professional (physician, nurse, practitioner or physician assistant.
Depending on your medical condition and that of other patients at the center, the estimated wait time can change since patients are seen based on the severity of their condition, and the more critical patients are seen first. This estimate is provided for information purposes only and cannot be guaranteed.
During your visit at our facility, you may receive services from our facility as well as from other health care providers. You may receive a separate bill from these other health care providers, and they may or may not participate in the same health insurance plans as the facility. You should contact the health care providers who may render services to you for a list of the insurance plans with which they participate. You may also request from the facility and other health care providers a personalized estimate of charges. For a list of health care providers and medical practices who may provide services to you during your visit a Baptist Health facility, click here.
If you have any questions regarding a separate statement/invoice you received from a health care provider, please contact the specific health care provider’s or group’s billing offices.
If however, you have any questions or concerns directly pertaining to your Baptist Health facility bill, please contact our Patient Financial Services Department at 786-596-6507.
Additional information regarding patient billing and collection procedures, our financial assistance policy and charitable care program is available on our site.
Good Faith Estimate
If you are uninsured, you have a right to receive a Good Faith Estimate of Expected Charges under the No Surprises Act. Learn more.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.
Resources for Hospital Data
Florida's Agency for Health Care Administration (AHCA) makes available data on hospital prices and performance on their Internet website at FloridaHealthFinder.gov and Pricing.FloridaHealthFinder.gov. The data on hospital prices and performance are based on a compilation of charges for the average patient. A patient's bill may vary from the average shown, depending upon the severity of illness and individual care needs. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.